IDS Technical Resource

Troubleshoot Your Robot

Search real-world robotic mower issues and proven solutions contributed by experienced dealers and technicians through the IDS Dealer & Tech Network.

Technical resource disclaimer: Troubleshooting information is provided as a technical resource. Procedures, firmware behavior, and manufacturer recommendations may change. Always follow current manufacturer safety and service instructions.

Published solutions

3 results

Published technical solution

Yarbo has DISAPPEARED!

Brand: Yarbo
Model: Y40 Mower Pro
System: 4G
Problem: I have a customer whose machine is running about 300' past the limit of the HaLow connection. So it is having to utilize 4G while running the end of his driveway. 2 weeks ago, it started the optimized schedule I had set up for him, then all of a sudden it just disappeared. Could not connect as it kept saying it was offline. I live about 3hrs away, and this is my customers weekend farm, so he lives about an hour away. Approx 6hrs after the machine disappeared, it just strolled back into HaLow range and reappeared on its way to the charger. Problem was diagnosed as a firmware issue. Day before yesterday, it happened again. Then after a few hours, boom, back online and on its way to the charger.
Fix: Contacted Yarbo support to run diag. They confirmed it needed a update and once it came back into range, they performed the update and have had no issues until 2 days ago. Exact same issue, but this time everything with the machine checked out so we are keeping an eye on it and treating it as a glitch with the AT&T 4G service until further investigation.

Issue date: September 17, 2026

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Published technical solution

Yarbo ecu/ powerboard issue after Replacement

Brand: Yarbo
Model: Y series
System: Powerboard
Problem: After replacing some older ecu's, there are circumstances that are powering up new ecu, you may get a powerboard issue. This is sometimes caused by incompatible circuit board under the shell.
Fix: Replace shell

Issue date: September 2, 2026

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Published technical solution

Most Common Non-Mechanical Fix

Brand: ALL ELECTRONICS
Model: Virtually All
System: ANY NOT MECHANICAL
Problem: If I have learned one thing over the many years I have dealt with almost any electronic you can name, Its that the FIRST thing suggested by almost all tech Support is "Cycle The Power."
Fix: These machines are no different. UNLESS you are having a mechanical issue(And even sometimes it will work for that), PLEASE shut down the electronic device. In the case of these robots, shut down the robot, disconnect power from the data center if you have one, wait 10 minutes. Now plug the data center back in, give it time to fully cycle and become "ready", then power on your robot and check to see if the code or behavior is still there.

Issue date: August 16, 2026

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